Marevo
All work
01 / Product · 2024 — 2026

Rapport.

CRM for psychotherapists

— Client
Rapport, Ukraine
— Period
2024 — 2026
— Role
Product strategy · Web app · iOS / Android · DevOps
Rapport preview

A web + iOS + Android suite with LiveKit video calls, session notes and reminders. From zero to production in 8 months.

— Problem
01

Therapists in Ukraine juggled 3–4 disconnected tools: Zoom for calls, Google Calendar for booking, Notes for notes, Excel for payments. They lost time, mixed up clients and had no single patient history.

— Approach
02
01

Technical design

We designed a monorepo with a shared core: one client state across web, iOS and Android. WebRTC over LiveKit instead of Zoom — to own the UX and keep sensitive data off a third-party provider.

02

MVP across 3 platforms at once

Instead of a sequential web → iOS → Android rollout, we shipped all three in parallel. React + React Native with a shared state layer. That saved roughly 3 months.

03

Production from scratch

Own servers, PM2, nginx, Docker for LiveKit. Transparent monitoring, backups, push notifications via FCM/APNS. No vendor lock-in.

— Visually
Rapport home page
— Outcome
03

Today the system serves hundreds of active therapists. Live video sessions, chat, notes, payments. 99.9% uptime, 0 lost sessions. The client team runs the product on its own.

3
platforms
99.9%
uptime
8mo
to launch
— Next case

АКцентр.

E-commerce + growth

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